The execution of the bulk file must to be authorized by more than one person. How can I do this?

You can initiate the first signature using the redirect link provided by the API. A possible second signature needs to be authorized using Rabo Internet Banking.

Which accounts can I access to initiate bulk payments?

You can access Rabobank Business accounts used by the clients through Rabo Internetbanking.

Info: Retail and Saving account are not yet accessible.

Can a payment with a future date be deleted?

You can only delete future dated payments with ACSP status.

ACSP - The payment is signed but not yet processed.

How to use the Signature header?

Read how to sign PSD2 requests with your eIDAS QSEAL certificate.

Where to find a Qualified Trust Service Provider (QTSP)

You can find a list of QTSPs in the Trusted List Browser at https://eidas.ec.europa.eu/efda/trust-services/browse/eidas/tls.

I enrolled for PSD2 but I didn't get an email from Rabobank

After you enroll you should receive an email with an activation link within 8 working hours. If you didn't receive this email, check if you are using the correct email address, also check your spam-folder. If you still need help contact us.

My activation link is not working after using the PSD2 enrollment API.

The activation link is only valid for 24 hours. To request a new link, contact our support.

I received an error message during PSD2 enrollment, what can I do?

Please check whether the company name stated on the Certificate and in the NCA register are identical. If they are, please contact us.

Which type of payments can be deleted?

You can delete future dated payments and recurring payments containing single Euro Credit Transfer (SEPA) and cross border payments (non-SEPA).